DISTANCE SALES AGREEMENT
DISTANCE SALES AGREEMENT
ARTICLE 1 - PARTIES SELLER INFORMATION
Title: DAS EXPERIMENT ŞEHİR PLANLAMA VE MİMARLIK HİZ. LTD. ŞTİ
Address: Osmangazi Mah. Hadımköy Yolu Cad. No:26/1 Istanbul / Esenyurt
Email: info@daspieces.com
ARTICLE 2 - SUBJECT OF THE AGREEMENT
The subject of this Distance Sales Agreement (hereinafter referred to as the "Agreement") is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of products ordered electronically by the BUYER from the SELLER's website at www.daspieces.com, with the characteristics and sales price specified in Articles 1.3 and 1.4 of this Agreement. The BUYER declares that they are informed about the essential characteristics of the products subject to sale, the sales price, payment method, delivery conditions, and all preliminary information regarding the product, including the right of withdrawal, and that they have confirmed this preliminary information electronically and placed the order subsequently in compliance with the provisions of this Agreement. The preliminary information and the invoice on the www.daspieces.com website are integral parts of this Agreement. The type and nature, quantity, brand/model, color, and total sales price of the product, including all taxes, are specified in the product's presentation page on the www.daspieces.com website and in the invoice, which is considered an inseparable part of this Agreement. The SELLER is not responsible for price update errors due to technical issues. The preliminary information and the terms of this Agreement are sent to the BUYER's email address provided to the SELLER, along with the confirmation of the order and an order summary.
ARTICLE 3 - PAYMENT OF THE PRODUCT PRICE
3.1. For the BUYER to make payments with a credit card, they must fill in the required credit card information completely and accurately in the designated section.
3.2. Payments can be made in a single installment or in installments over a specified number, as determined within the scope of campaigns. In installment transactions, the relevant provisions of the agreement between the BUYER and the Bank shall apply. The Bank may offer campaigns, such as applying more installments than the number chosen by the BUYER or providing installment deferrals. Such campaigns are entirely at the Bank's discretion.
3.3. Since installment sales are made only through the Bank's credit cards, the BUYER agrees, declares, and undertakes that they will confirm the interest rates and default interest rates from the Bank and that the provisions related to interest and default interest will apply under the credit card agreement between the Bank and the BUYER, in accordance with applicable legal provisions.
3.4. In the case of payments made in installments, the refund will be credited back to the relevant credit card in installments per the Bank’s procedures and processes.
ARTICLE 4 - DELIVERY AND METHOD OF DELIVERY OF THE PRODUCT
4.1. The product will be delivered to the delivery address specified by the BUYER via the courier company contracted by the SELLER. The BUYER agrees that delivery to the address provided and to the individual present at the address at the time of delivery will be deemed delivery to the BUYER. In the event the BUYER is not present at the address during delivery, the SELLER shall be deemed to have fulfilled its obligations completely and properly. Accordingly, any damages incurred due to delayed receipt of the product or costs arising from the product waiting at the courier company and/or being returned to the SELLER are the responsibility of the BUYER.
4.2. For the delivery of the product subject to this Agreement, it is required that this Agreement be confirmed by the BUYER and that the product price be paid in the preferred method by the BUYER. If, for any reason, the product price is not paid or is canceled in the Bank's records, the SELLER is relieved of its obligation to deliver the product.
4.3. Delivery shall be completed within the legally mandated 30 (thirty) days, or within the time frame promised by the SELLER, from the date the order reaches the SELLER. If the SELLER cannot deliver the product within the specified time due to stock depletion, commercial impossibilities, unforeseen circumstances, force majeure, or extraordinary conditions preventing transportation, the SELLER is obligated to inform the BUYER.
4.4. If the SELLER declares on its website that delivery costs will be borne by the SELLER for purchases exceeding a certain amount, delivery costs shall be the responsibility of the SELLER. Otherwise, delivery costs shall be borne by the BUYER.
ARTICLE 5 - BUYER'S DECLARATIONS AND UNDERTAKINGS
The BUYER is responsible for inspecting the product subject to the Agreement before accepting delivery and ensuring that it is free of visible defects, such as dents, damage, or torn packaging caused by transportation. If such issues exist, the BUYER must refuse the product and request a report from the courier representative. Otherwise, the SELLER will not be held responsible, and it will be assumed that the product was delivered intact and undamaged. After delivery, the BUYER is responsible for the careful preservation of the product.
ARTICLE 6 - SELLER'S DECLARATIONS AND UNDERTAKINGS
The SELLER is responsible for delivering the product subject to the Agreement in a complete and defect-free condition, conforming to the specifications listed in the order, along with any necessary documents, such as warranties and user manuals. If the product is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible for that person/entity's refusal to accept the delivery. In cases where the delivery of the product becomes impossible, the SELLER must notify the BUYER through lawful means within 3 (three) days from becoming aware of the situation. In such cases, the BUYER may choose to cancel the order, replace the product with an equivalent, or extend the delivery time until the obstructing situation is resolved. If the BUYER cancels the order, any paid amount will be refunded within 14 (fourteen) days, along with any accompanying documents.
ARTICLE 7 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from this Agreement without providing any reason and without incurring any penalty within 14 (fourteen) days from the delivery of the product to the BUYER or the person/entity designated by the BUYER. To exercise the right of withdrawal, the BUYER must notify the SELLER via fax, email, or phone within the stated period, provided the product is not among those specified in Article 8 as ineligible for withdrawal. Upon notifying the SELLER of the withdrawal, the BUYER must return the product to the SELLER or its authorized representative within a maximum of 7 (seven) days. The SELLER shall bear the delivery cost for the returned product due to the right of withdrawal. The original invoice for the returned product must also be provided, as the refund of VAT and any applicable taxes requires its submission. If the original invoice is not provided, the BUYER acknowledges that VAT and other legal obligations cannot be refunded. Once the notification of withdrawal is received, the SELLER shall refund the product price and any applicable delivery costs to the BUYER using the same payment method within 14 (fourteen) days. However, any delays in reflecting the refunded amount in the BUYER's account due to the Bank's processes are beyond the SELLER’s control and responsibility. If the product is not used in accordance with its operating instructions, technical specifications, or user manuals during the withdrawal period, the BUYER is liable for any changes or damages. Failure to comply may result in the loss of the right of withdrawal.
ARTICLE 8 - PRODUCTS AND SERVICES NOT SUBJECT TO THE RIGHT OF WITHDRAWAL
a) Contracts related to goods or services whose prices depend on fluctuations in financial markets and are not under the control of the SELLER.
b) Contracts for goods prepared in line with the BUYER's requests or personal needs.
c) Contracts for goods that, after delivery, are mixed with other products and cannot, by their nature, be separated.
d) Contracts for books, digital content, and computer consumables provided in a physical medium, where the protective elements such as packaging, tape, seal, or wrapping have been opened after delivery.
e) Contracts for services performed instantly in an electronic environment or intangible goods delivered instantly to the BUYER.
f) Contracts for services that begin to be performed with the BUYER’s approval before the right of withdrawal period expires.
ARTICLE 9 - PROTECTION OF PERSONAL DATA AND PRIVACY POLICY
The SELLER may use the information provided by the BUYERS via the website www.daspieces.com in accordance with the provisions of the "Privacy Policy" and "Website Terms of Use." This information may be processed and stored in a database. DAS EXPERIMENT ŞEHİR PLANLAMA VE MİMARLIK HİZ. LTD. ŞTİ may also use the identity, address, email address, telephone number, IP address, the sections of the www.daspieces.com site visited, domain type, browser type, visit date, and time, among other data, for statistical evaluations, campaign announcements, and providing personalized services. Personal data belonging to BUYERS will not be disclosed to real or legal third parties, except as required by law or in the cases specified below. The BUYER consents to the recording, storage in written/magnetic archives, processing, updating, sharing, transferring, and use of the personal information they provide to the SELLER, its current and future affiliates, subsidiaries, partners, successors, and/or third parties and organizations designated by them for all types of promotions, advertisements, communications, sales, marketing, store card, credit card, and membership applications for an indefinite period or for a period to be determined by them. Unless otherwise specified, the BUYER also consents to being contacted through SMS, internet, mail, phone, etc. If the BUYER wishes to change their data-sharing preferences, they may communicate their request via the communication channels specified by DAS EXPERIMENT ŞEHİR PLANLAMA VE MİMARLIK HİZ. LTD. ŞTİ. The information entered for membership, product/service purchase, and updating purposes on the www.daspieces.com website, as well as confidential information regarding credit and debit cards, is not visible to other internet users. ARTICLE 10 - REQUESTS, COMPLAINTS, AND LEGAL REMEDIES The BUYER may communicate their requests and complaints regarding the product and sale verbally or in writing to the SELLER via the contact channels provided below. Customer Service Email Information: Email: info@daspieces.com In disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts within the monetary limits announced annually by the Ministry of Customs and Trade shall have jurisdiction.